Why Choose Near Customer?

At Near Customer, we understand the importance of your equipment and the need for it to function optimally at all times. Here’s what our preventive maintenance service offers:

Flexible Planning : Plan your maintenance up to a year in advance. We adapt to your schedule to minimize interruptions of your critical activities.

Certified Experts : Our technicians are certified to work on your equipment, using tools also certified and calibrated meeting the performance and safety requirements.

Annual Technical Visit : A rigorous maintenance of your equipment to prevent any failure. Our experts come to the site for a thorough check, ensuring everything works perfectly.

Detailed Intervention Report : After each visit, receive a full report detailing the actions taken, the status of your instruments, and recommendations for optimal performance, in accordance with USP (United States Pharmacopeia) and EP (European Pharmacopoeia) guidelines.

Maintenance Certificate : At the end of each intervention, a certificate will be issued to you, confirming that your instruments are in compliance.

Email and Phone Support : Our support team is at your disposal. Whether it is a technical issue or an emergency, we are here to help you, quickly and efficiently.