Last updated: January 19, 2025
We are committed to protecting your privacy and ensuring that your personal data is processed in accordance with European regulations, including the General Data Protection Regulation (GDPR) and the ePrivacy Directive. This privacy policy describes how we collect, use, and protect your personal information.
Collection of Personal Data
We only collect the following personal data that you provide to us directly from the contact form:
- Your first and last name
- Your company name
- Your Instrument serial number
- Your email address
- Your postal address
- Your telephone number
We do not collect any other personal data.
Use of Data
Personal data is used for the following purposes:
– Provision and improvement of our services: to respond to your requests, or provide you with information and services that you have requested.
– Communication: to contact you/inform you via our newsletter or respond to your requests.
– Security: to protect our site against abusive and fraudulent use.
Non-Dissemination, Non-Resale and Non-Exchange of Data
None of the personal data collected is sold, exchanged or distributed to third parties, in accordance with the law. They are strictly used for the purposes mentioned above.
Legal Basis for Data Processing
We process your personal data on the following basis:
– Consent: when you explicitly agree to the collection and processing of your data.
– Performance of a contract: when it is necessary to provide the services or products you have ordered.
– Legal obligations: to comply with applicable laws.
User Rights
In accordance with the GDPR, you have the right:
– To access your personal data.
– To rectify inaccurate information.
– To the erasure of your data (« right to be forgotten »).
– To the limitation of the processing of your data.
– To data portability.
– To object to the processing of your data for specific reasons.
To exercise these rights, please contact us at support@nearcustomer.com
Data Security
We take technical and organizational measures to protect your data against loss, misuse, unauthorized access, disclosure, alteration or destruction.
Data Retention
We only retain your data for the period necessary for the purposes for which it was collected, unless a longer retention period is required or permitted by law.
Privacy Policy Updates
This Privacy Policy may be updated periodically. We will notify you of significant changes by email or through a notification on our site.
Contact
For any questions regarding this Privacy Policy, you can contact us at support@nearcustomer.com
By using our site, you consent to our Privacy Policy. If you do not agree with this policy, please do not use our site and contact us directly via: support@nearcustomer.com