Why Choose Near Customer?

In the world of pharmacy and research, accuracy and regulatory compliance are imperative. Near Customer provides you with an Operational Qualification (OQ) that ensures your instruments are operating according to manufacturer’s specifications and applicable standards:

Instrument Qualification : Our technicians qualify your instruments to ensure that they meet performance and safety requirements.

Certificates of Authorization : We provide certificates attesting that our technicians are authorized to handle and maintain the instruments according to the standards in force.

Detailed Intervention Report : After each visit, receive a full report detailing the actions taken, the status of your instruments, and recommendations for optimal performance, in accordance with USP (United States Pharmacopeia) and EP (European Pharmacopoeia) guidelines.

Raw Test Results : We provide the raw data of tests performed during operational qualification, offering total transparency and the possibility of re-analyses.

Certificate of Conformity : At the end of each intervention, you will receive a certificate attesting to the compliance of your instruments, offering legal and regulatory assurance.

Certificates of Conformity for Each Tool : We provide you with the certificates of conformity for each tool used during the qualification of your instruments. This includes plate and bowl certificates, ensuring that each test is performed with self-calibrated and certified instruments.